Please take a screen shot of the error message and send it across through an email. We will look into the issue.

You may follow the following steps to place an order: 1) Select the desirable item (as fabric or as customizable) 2) Add the item to Shopping cart 3) Click Proceed to checkout option 4) Login with your account details or proceed as guest 5) Enter the shipping address and select a payment mode to proceed with the payment. 6) Click Place order and complete the payment. 7) On successful order placement the Order ID will be generated.

You will send me a measurement form to fill your details, after you confirm your order with us.

Yes, of course you can submit your measurements later. However to ensure that your order is processed at the earliest, we urge you to submit your measurements with the order.

2 Inch loosening will be available in all items stitched on custom measurements.

Once your order is shipped you are provided with a tracking id. You can trace the status by entering the tracking id on the courier partner weblink or can call/mail us directly.

In India Bluedart & Fedex and other countries for DHL.

Currently we are offering Free Shipping in India Only. However we are continuously working with our shipping partners to reduce the International shipping and logistics costs so that we can offer lower shipping charge to you.

All our prices are in US $. If you would like to convert the currency from USD to another currency here is a link to a site that allows you to convert the prices easily. https://www.xe.com/currencyconverter/

Shipping charges will be borne by the customer.

When you make payment using, PayPal and after making payment you don’t click on link to return to our site, PayPal payment does not gets updated in our system. In such cases, where you don’t choose to return to our website, PayPal payments need to be manually updated by us. This takes up to 1 business day and therefore you don’t see successful payment in your account.

This happens occasionally and does not reflect your credit status. It is sometimes a problem with a bank which has safety restrictions in place regarding foreign online transactions. In our experience, the owner of the card is not aware of these until it happens. I would check that out with my bank if I were you. A phone call usually fixes it.

Regarding shipment time we can send you in 15 days from the receipt of payment in our account otherwise in normal way it takes 21 days to reach at your doorsteps. Charges for shipment will vary.